Guides for setup, channels, agents and billing — or search for exactly what you need.
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From a new account to your first answering agent — and how the setup assistant helps.
What the agent answers from: documents, FAQs, your indexed site. And how to get your data out.
WhatsApp, Telegram, Messenger, Instagram and the site widget — connecting them, and what differs.
Who answers the customer, writing the instructions, what the agent may do on its own, and which model it uses.
Who wrote to you, who is a prospect, and how they book their own slot.
Connected accounts, credits and plan, usage figures, and how your data is kept.
Quick answers
Because it only answers from the knowledge base — add the relevant document or FAQ.
No — one number (or email account) syncs with a single agent, to avoid conflicts.
Yes — AI processing runs in the EU region, and each workspace keeps its data separate.
Use the Haiku model for FAQ bots and keep your knowledge base clean and relevant.
Reach out directly — we answer questions about setup, billing, or anything the guide doesn't cover yet.