Solutions · Internal Q&A

An AI agent for Internal Q&A, answering from your own docs.

Stop fielding the same internal questions on Slack and email. Employees ask in plain language and get grounded answers from your HR policies, IT runbooks, and process docs — with the source attached.

Free to startGDPR-compliant · EU hostedNo credit card required
Powered by Claude on AWS BedrockEU-hosted (Frankfurt & Stockholm)GDPR-compliant by designNo training on your data

The problem

Your team drowns in repetitive questions

The same questions, every week

"How many vacation days do I have left?" "What's our VPN setup?" "Where's the expense template?" The same answers get retyped on Slack and email dozens of times a week.

The answer exists — nobody can find it

Policies live in Notion, runbooks in Confluence, the latest version in someone's inbox. People ask a colleague because searching the wiki is slower than pinging a human.

Experts become a help desk

Your HR lead, IT admin, and ops manager spend hours each week answering questions that are already documented — instead of doing the work only they can do.

The solution

Answer once, then let the agent answer it

Instant answers, with the source

Employees get a clear answer in seconds, grounded in your actual documents and citing the exact policy or runbook — so they can trust it and verify.

New hires self-serve from day one

Onboarding questions get answered without interrupting anyone. New people ramp faster because the whole handbook is one message away.

Free up your experts

HR, IT, and ops stop being a human FAQ. The agent handles the documented 80%, and only genuine edge cases reach a person.

How it works

Up and running in 3 steps

01

Upload your docs

Drop PDFs, Word files, spreadsheets, or sync from Google Drive / Notion. Everything is classified automatically.

02

@mention an agent

Pick a prebuilt template or create your own. Invoke it anywhere with @AgentName in chat.

03

Get grounded answers

Every response cites the source document. Zero hallucinations, zero copy-paste from generic chatbots.

Use cases

What your team can stop repeating today

HR policy questions

Leave balances, remote-work rules, benefits, parental leave — answered straight from the current policy.

IT runbooks & setup

VPN, password resets, device provisioning, access requests — pulled from your IT documentation.

Process & SOP lookup

How to file an expense, approve a PO, or kick off a project — grounded in your process docs.

Onboarding self-service

New hires ask anything about tools, policies, and "how we do things" without booking a call.

Deflect Slack & email pings

Route repetitive internal questions to the agent first, so DMs stay for the things that truly need a human.

Compliance & policy clarity

Surface the right clause from security, data-handling, or travel policies — with the document cited.

Agent library

Prebuilt agents for internal knowledge

Prebuilt agents you can clone and customize with your own documents in under 5 minutes.

HR Helper

Answers leave, benefits, and policy questions from your HR handbook. Cites the exact policy so employees can trust the answer.

Clone this agent

IT Runbook

Resolves setup and access questions from your IT runbooks — VPN, password resets, device provisioning — without a ticket.

Clone this agent

Knowledge Finder

Searches across your wiki, process docs, and SOPs to find the right answer and point to the source document.

Clone this agent

In practice

Real questions, grounded answers

@HR-Helper how many vacation days do I have if I started in March?

Full-time employees accrue 25 days per year, pro-rated by start date. Starting in March, you accrue ~21 days for this calendar year. Unused days carry over up to 5 days into Q1 of next year...

📄HR-Leave-Policy-2026.pdf
@IT-Runbook how do I set up the VPN on a new MacBook?

Install the GlobalProtect client from Self Service, sign in with your SSO credentials, then enter the portal address vpn.company.internal. MFA is required on first connect. Full step-by-step with screenshots...

📄IT-Runbooks/vpn-setup-macos.md
@Knowledge-Finder what's our process for approving a software purchase under €500?

Purchases under €500 only need your direct manager's approval via the #procurement form — no finance sign-off required. Anything above €500 routes to the finance approval workflow in step 3 of the SOP...

📄process-docs/procurement-sop.md
@Knowledge-Finder can I work from abroad for a month, and what do I need to do?

Yes — remote-work-abroad is allowed up to 30 days per year within the EU. You must notify HR two weeks ahead and confirm with IT that your device meets the security policy. Outside the EU requires manager + HR approval...

📄policies/remote-work-policy.pdf

Answer the question once. Let the agent handle it after that.

Point an agent at your docs and wiki in under 5 minutes — free, no credit card.