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Frequently asked questions
Yes! The Free plan includes 200 AI credits per month and up to 3 agents. No credit card required.
Credits are the currency for AI interactions. Each message costs a variable number of credits based on complexity — simple questions use fewer credits, while longer conversations with documents or images use more. You can buy extra credit packs anytime.
Absolutely. You can upgrade or downgrade at any time. When upgrading, you're charged the prorated difference. When downgrading, the credit is applied to future invoices.
We accept all major credit and debit cards through Stripe. For Enterprise plans, we also support invoicing and bank transfers.
Yes. We use Amazon Bedrock for AI processing — your data is never used for model training. All data is encrypted at rest and in transit with team-level isolation.
If you're not satisfied within the first 14 days, contact us for a full refund. After that, you can cancel anytime and keep access until the end of your billing period.
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